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Title
Mercy Receives Women’s Choice Award As One of America’s Best Emergency Care Hospitals
Start Date
02/14/2014
Article
Mercy Medical Center – Sioux City has been named a recipient of the Women’s Choice Award as one of America’s Best Hospitals in Emergency Care. Each year, there are more than 125 million emergency room visits in the U.S., with about a fifth of them being children under the age of 15. Emergency departments continue to be an essential part of the healthcare system as they provide fast, life-or-limb saving care to millions each year.

The Women’s Choice Award is the only distinction that identifies the nation’s best healthcare institutions and signifies Mercy’s commitment and passion for creating an extraordinary healthcare experience for women and all patients. The Women’s Choice Award is also the lone recognition program that measures against the needs and preferences of women. Of the seven core measures reported by emergency departments to the Centers for Medicare and Medicaid Services (CMS), women rate “door to diagnostic time” or in other words, “door to doctor,” as the most important criteria when selecting an emergency room. The least important reported measure is the total time before leaving the emergency room.

“The award is based on robust criteria that consider patient satisfaction, clinical excellence and what women really want when it comes to treatment and a quality hospital experience,” says Delia Passi, CEO & founder of WomenCertified, home of the Women’s Choice Award. “Mercy Medical Center – Sioux City not only performed well clinically with regard to emergency care measures, but they also have a high recommendation rating, which is very important to women when it comes to health related decisions.”

Hospitals earning the Emergency Care Award consistently rank in the top 25 percent of the 3,600 hospitals reporting on their emergency department’s performance to the Centers for Medicare and Medicaid Services (CMS). The seven measures CMS publicly reports relate primarily to the amount of time taken in the ER such as time for diagnosis, medication, and admission to the hospital, and are weighted according to the priorities of women surveyed. A hospital can be eliminated from the award if they fall outside the 25th percentile for two or more of the seven measures, depending on their importance. The award is also limited to those hospitals with a solid recommendation on Hospital Consumer Assessment of Healthcare Providers and Systems.

"As the area's Regional Trauma Center, our emergency department staff and physicians are dedicated to providing high-quality, compassionate care every day to our patients and their families. This award recognizes the dedication of those individuals and we are honored to receive it," says Bob Peebles, President and CEO and Mercy Medical Center.

As the collective voice of female consumers, the Women’s Choice Award provides women with recommendations they can trust, from other women.

“Our mission is to reduce the risk for women and their families so they can make smarter healthcare choices,” added Passi. “We have found that recommendations are the single most important consideration used by women in selecting a hospital for themselves and their family. By helping women know which hospitals in their area provide the best critical care, we are able to help them make better decisions, especially when it comes to emergency situations.”

For more information, contact:
Deb Lemmon, Director of Marketing and Planning (712) 279-2294
Dianne Krier, Mercy Marketing and Communications Coordinator
(712) 279-5682
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Mercy Medical Center Sioux City | 801 Fifth Street, Sioux City Iowa 51102 | 712-279-2010