Those who have been to Baum Harmon Mercy Hospital may receive a patient satisfaction survey in the mail or in person in the clinics. Our goal is to deliver the highest quality of patient care possible. We encourage patients to complete the confidential surveys.
The combined results of the survey responses are shared with medical staff, hospital board members, and staff. We are committed to our patients, physicians and staff to improve satisfaction across the continuum of care.
"I have been to many hospitals and Baum Harmon is the best."
"The doctor always has time to discuss questions and is very compassionate."
"The staff are not only professionals but our friends. We feel safe and loved."
"The doctor was very good with my son. He explained things so I could understand."
"The staff made every effort to accommodate my needs and concerns."
"Caring, comforting, and skilled."