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Frequently Asked Questions

WHAT IS HOME HEALTHCARE?

Mercy Home Care incorporates a wide variety of health and social services that can be provided at home to recovering, disabled, or chronically ill persons in need of medical, nursing, social, or therapeutic treatment and /or assistance with the essential activities of daily living. It is designed to assist those people who are confined to their home by illness or convalescents.

WHY CHOOSE HOME CARE?

  • Privacy - Mercy Home Care can provide care in the privacy of your own home.
  • Convenience - We come to you. You need no transportation.
  • Comfort - There is no place like home with family and friends.
  • Cost - Home care means significant savings over institutional costs.
  • Recovery - In general, people recover more quickly at home.
  • Individualized care - Care that is tailored to meet your needs.

WHO PAYS FOR HOME CARE?

Costs for home care services can be covered in a variety of methods, including:

  • Medicare
  • Medicaid
  • Private Insurance
  • Private Payments through cash or credit cards

Mercy Home Care will be glad to help you determine which method is appropriate for you.

WHAT SHOULD I LOOK FOR IN CHOOSING A HOME HEALTH AGENCY?

Is the agency licensed?
Mercy Home Care Medicare certified and CHAP accredited.

What plan is in place to help me after hours?
Mercy Home Care has 24-hour nurses available 7 days a week.

How do I verify the quality?

Visit http://www.medicare.gov/HHCompare/Home.asp.

What area does the agency service?
Mercy Home Care extends within a 100-mile radius of Sioux City, Iowa. Click the Service Area Map link to view the service area.

HOW DO I CONTACT MERCY HOME CARE WITH QUESTIONS?

Whether you have immediate needs or just a question, we will be happy to discuss how we can serve you. We have staff available 24 hours a day, seven days a week.

Call us at 712- 233-5100  or toll free at 1-800-897-3840.

©  2014 

Mercy Medical Center Sioux City | 801 Fifth Street, Sioux City Iowa 51102 | 712-279-2010